Deloitte’s Global RPA Survey of 2018 stated that companies saw significant benefits of robotic process automation services in a short span of time. Within 12 months, an average of 20% of full-time equivalent capacity was fulfilled by robots. It improved the work quality by 90%, productivity by 86% and reduced cost by 59%.

No wonder that RPA adoption has become the top priority of businesses worldwide to stay ahead of the competition. With an annual growth of 36%, the global robotic process automation technology market is estimated to reach $1.2 billion by 2021. Businesses have started to embrace the integration of RPA tools to improve their operations & shift the focus of employees to more creative, judgment & analysis-based activities.

How RPA Technology Takes Businesses One Step Ahead?

From configuring computer software to emulating human interactions & performance, RPA can help to augment the varied capabilities of a business. With its cutting-edge accuracy & speed, RPA services is considered as a close alternative to “virtual employees” for performing menial & administrative work and giving space to employees for decision-making tasks.

  • Return on Investment
    One of the major benefits of robotic process automation is that it provides a high return on investment within a short timeframe. Businesses handling millions of transactions per month can significantly reduce the time taken to process them. The costs are also drastically cut as the process is automatic & iterative which is handled by the machines. This gives employees to focus on the work that can deliver higher value & reduces time wastage.
  • Improve organizational productivity
    RPA drastically reduces the margin of error in processes where humans made countable mistakes. It increases the quality of work done by efficiently completing routine tasks, executing regular maintenance queries & fulfilling gaps in customer service. It eliminates inefficiency in whatever place it is integrated and leaving the intelligent & creative tasks to the human workforce. When the RPA services are strategically aligned with the company’s goals, it can accelerate the productivity to a great extent.
  • Better Compliance
    By mitigating human errors, RPA allows compliance with industry standards & benchmarks of high-performance by maintaining consistency in work delivery. It eliminates gaps in data management which allow proper regulatory compliance and avoid chances of cyber theft. In recent times, robotic process automation technology can also aid in complying with the GDPR policy.

Is RPA The Future?

Considering the numerous advantages that it offers to businesses for augmenting the internal as well as external capabilities, we can say that it has a bright future. Even though every technology faces certain difficulties in initial adoption, robotic process automation technology has proved that it can swiftly move into the market with its high-performing functionalities.

RPA is essential if businesses want to gain a competitive edge in this dynamic world. It forms a part of the “digital revolution” that has captivated the attention of everyone in the market. While employee resistance is a major challenge, the right match between employees & robots can take any business one step higher in the market.

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