Imagine how many hurdles businesses have encountered over the previous two years: the epidemic and the Russian invasion of Ukraine. 2022 demonstrates that we live in a time of change, challenges, and ongoing progress.

According to a PwC poll, digital transformation is the most important growth engine, according to 60% of executives. However, this procedure requires a large investment of time and energy to accomplish strategic objectives. 

Businesses are therefore seeking strategies that can speed this process. One is IT outsourcing, which has become an enchanted tool for businesses, speeding up the rollout of new services and products.

trends in IT outsourcing

According to statistics on the IT outsourcing industry, its revenue is anticipated to expand by 8.93% per year (CAGR 2021-2026) starting in 2021. So, without any more delay, let’s discuss the most popular IT outsourcing trends & predictions.

Great IT Outsourcing Trends to Keep Track of in 2023

#1 Machine Learning Automation will be Adopted by Outsourcing Providers

  • Machine Learning Automation is one of the key IT outsourcing technologies to look forward to in 2023. This technology has several uses, particularly in the IT outsourcing industry. 
  • IT outsourcing company can streamline their processes and raise the caliber of their services with machine learning. As a result, they can recognize problems and take action more rapidly.
  • Machine learning will become a significant factor in IT outsourcing in the upcoming years.

#2 The Demand for Blockchain Services

  • The financial services sector is already being disrupted by blockchain technology. But in the next few years, it will have a comparable impact on other industries, such as outsourcing software development.
  • Blockchain enables programmers to make services that securely store data on numerous distributed machines.
  • This security appeals to firms looking to outsource IT tasks or cloud storage. Additionally, because blockchain is distributed, it is simpler to derive value from data in the form of business intelligence (BI).
  • As more IT outsourcing companies become aware of this potential, demand for blockchain outsourcing will increase.

#3 Organizations will Look for Cybersecurity Experts

  • Experts estimate that data worth $630 million is stolen annually from social media platforms.
  • The demand for cybersecurity experts will increase as firms migrate more activities to the cloud. As a result, there will be a considerable need for an IT outsourcing company that can provide cybersecurity services.
  • We anticipate the demand for cybersecurity services will increase over the coming years. We anticipate seeing more providers concentrating on this area of specialization because there will be a great demand for those who can deliver these services.

#4 Artificial Intelligence will Get More Attention

  • With every year, AI technologies become more sophisticated, which means they can automate much more work than ever before.
  • This includes online and offline applications like chatbots and digital virtual assistants.
  • Elements of artificial intelligence that are now applied in customer service include chatbots and digital customer assistants.
  • 90% of consumer interactions will be facilitated by chatbots powered by AI by 2022. 60% of millennials are typically content with chatbot-assisted checkout procedures.
  • Indeed, the best IT outsourcing company will offer these services alongside conventional IT solutions as demand for AI services rises in the future years.

#5 Remote Employment will Become Common

  • To work remotely is to do one’s duties outside a conventional workplace. It can be done permanently or temporarily, and using technology to connect with clients and coworkers is frequently Included.
  • As more individuals become aware of its advantages, remote work is becoming very common. These include greater harmony between work and life, increased productivity, and flexibility. 
  • Furthermore, since COVID-19, remote work has been one of the rapidly expanding business process IT outsourcing trends, and it will only increase over the next few years.
  • Undoubtedly, the number of people looking for remote employment options will increase, and more firms will present these positions.
  • As a result, the software development company will need to hire more employees to handle the escalating demand.

#6 Cloud Computing will Grow in Popularity

  • Since cloud computing offers the scale and flexibility that businesses need to innovate more quickly and compete more successfully, it is now regarded as one of the primary IT outsourcing trends in software development outsourcing.
  • Without worrying about software and hardware upgrades, businesses are beginning to outsource their cloud computing requirements to third-party suppliers. So they can focus on running the day-to-day operations, which is more cost-effective and what they do best.
  • The PaaS, SaaS, and IaaS markets are growing 24% annually. As a result, the global cloud computing sector is estimated to touch 623.3 billion US dollars in the following two years.
  • In the upcoming years, the need for cloud computing services will undoubtedly increase, and businesses will increasingly turn to outsourcing organizations for assistance.

#7 Rise of Automation & eCommerce

  • As internet businesses develop technologically, online shopping should become more convenient. Automation is currently being used by many businesses to streamline their processes. As a result, there is an increase in demand for automated IT outsourcing services. 
  • Chatbots are one way to do this; they can handle simple customer support queries and even take orders via social media. Chatbots can also link to other systems, monitor inventory levels, and manage sales.
  • Online shopping will be accessible to 2.14 billion people worldwide by 2022, predicts Statista. About 14.1% of internet retail in 2019 was conducted there. 
  • By 2024, over 95% of retail sales, according to stats, will be conducted online.

#8 5G Network

  • The 5G wireless network is projected to generate many opportunities for firms that wish to outsource their IT operations. With more bandwidth and quicker connection speeds, this might be an important milestone in how quickly organizations can obtain support when needed. 
  • The software development company may build robust IoT systems using 5G to connect systems for manufacturing, transportation, and other applications to increase productivity.
  • Due to its popularity and extensive adoption, the 5G IT outsourcing industry will expand at a rate of 43.9% between 2021 and 2027.
  • According to Statista, China and North America will have 5G connections worldwide by 2022.

#9 The IoT will Open Up New Outsourcing Opportunities

  • When a gadget is connected to the internet, it is referred to as being part of the “Internet of Things” (IoT). They can communicate and share information because of this.
  • The Internet of Things (IoT) is expected to be one of the largest technological breakthroughs of the coming ten years. It is already giving businesses new reasons to outsource their IT needs. 
  • As the IoT gains greater traction, the best IT outsourcing company will expand its range of IoT-related services. This will cover everything, from app development to system integration.
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Wrapping It Up

In the upcoming years, outsourcing will continue to change, with new IT outsourcing trends appearing as the sector develops. Companies who don’t want the headache of managing their infrastructure can have their infrastructure up and running at a reasonable cost and with high reliability by using outsourced IT services.

It’s critical to keep up with the most recent IT outsourcing trends and technologies regardless of your business.

By keeping up with current developments, you may update your business plan and take advantage of fresh opportunities while minimizing potential hazards. 

Over the past years, BoTree Technologies (A Tntra Company) has developed a reputation as a dependable and creative enterprise software development company offering its customers specialized solutions. The company has gained customers’ trust from various industries because of its focus on utilizing the newest technological developments and dedication to providing high-quality services.

Using the advice we’ve provided above, you can hire BoTree Technologies professionals to receive the best and most cutting-edge IT outsourcing services. Do you still have any inquiries?
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