The solution helps customers for claiming against defendant Airlines, Trains, Ferries for late/delayed or cancelled flights/ferries/trains. User can claim for lost luggage or damaged or delayed luggage.

Technologies Used
  • Ruby on Rails
  • React JS
  • Node JS
Services Provided
  • Web Development
  • Software Testing
  • Support & Maintenance

Business Problem

Each year 25 million people around the world are eligible for compensation for travel disruptions. Very few travellers know their rights. The travellers are not aware of where & how to claim travel disruptions compensation. It means they are losing on their rightful compensation and very few get the chance to claim.


  1. We built a robot lawyer which asks a set of questions to the user regarding their travel disruption and calculate the amount of compensation instantly.
  2. It develops legal templates based on the type of claim and these are considered as primary documents in the process.
  3. The lawyers can view the claims and filter them location-wise or duration-wise but they cannot change the claim.


Have a look at the top features that our developers incorporated into the app.

State Machines

For some transitions of states, the solution sends emails to defendants based on the current stage in the processing of the user’s claim.

Claim Efficiency

With the help of the app, the average time taken for sending the claim is optimized by 80% and 70% of the total claims are settled in just 67 days.


After the claim is submitted and the user wins against the defendants, they get compensated from the defendants based on the claim type logged in the system.

Reduce Travel Disruptions

When companies understand the significance of the compensation paid, they take better care of users which leads to reduction in travel disruptions.

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