IT consulting companies advise decision-makers to solve specific problems. According to statista, $51.67 billion was the revenue from IT consulting services in 2020. The IT consulting market is expanding as the trend moves towards hiring more “knowledge-workers” who can help with business advancement.

When businesses need strategic and operational assistance in the technical department, an IT consulting company comes into play. IT consultants use their knowledge and expertise to solve tech-related problems. They have experience in a particular field for solving organizational IT issues.

IT solutions consulting services are in high demand – primarily due to the requirement of building a specialized team. Whether a company needs help with new-tech implementation or improving the performance of legacy systems, IT consultants can help with a plethora of operations. 

In this article, we will focus on the workings of an IT consulting company. The first part of the article will highlight the IT consulting services that companies provide. Since they comprise IT consultants and engineers, we will also address the age-old question – “What is the role of consultant in an IT company?”

Checkout 7 Reasons to Hire a Professional IT Consulting Company

Why Should You Hire an IT Consulting Company?

An IT consulting company delivers a wide range of services. From providing IT research to redefining the existing strategy, IT consultants work on a broad spectrum. While they do not pace with the technicalities of a product or application – they take a more strategic approach to activity in the product development process. 

Before we dive into the services, it is important to understand the benefits of hiring IT consulting companies. Why should you even consider a consultant for your business? 

Most companies take it personally – but it is highly possible that they lack the resources to solve specific problems. For example – you might not have anyone for implementing Machine Learning in an application. Through IT outsourcing to a consultant, you can get the specialized knowledge to bring ML and AI into action.

Businesses recognize the importance of IT solutions consulting services as they face dynamic problems. Especially in this pandemic, when uncertainty is at the top of an organization’s operations. 

Here’s why IT consulting companies are essential for today’s businesses: 

  • Reduction in cost
    Cost-effective is the number one IT outsourcing trend 2021. By hiring an IT consultant, companies save costs on full-time employees, who they have to keep even after a project is complete. They can let the consultant go once the project is over.
  • Specialized skills
    A consulting company has the knowledge, experience, and skills to solve technical problems. When you need a solution to a specific issue, say business process optimization, and don’t have a team, the consultant brings in the required expertise.
  • Maximize opportunities
    IT outsourcing consultants maximize the tech opportunities for the organization. By assessing the existing strategy and redefining the processes, they help in taking advantage of newer technologies for process improvement.

What Services Do IT Consulting Companies Provide?

Consulting companies surpass normal operations and provide services for the betterment of the organization. When businesses struggle in their IT department or require someone who can implement technology, IT consultants come into action. 

Most IT consulting companies provide the following 4 broad services – 

  1. IT Assessment
    Companies identify the challenges by carefully assessing the existing systems and processes. They derive valuable insights and understand your business objectives.
  2. IT strategy Development
    Consultants redefine the current IT strategy for process improvement or build a new strategy to implement advanced technologies and systems.
  3. Risk Management
    The IT consulting company helps in managing security risks and identifies systems that can cause critical failures. It creates a plan to deal with technical disasters.
  4. Governance & Compliance
    They ensure successful alignment of IT frameworks and applications to meet organizational requirements. They focus on standardizing processes and benchmarks. 

Apart from these, the IT consulting services list also includes cloud migration, cybersecurity, network management, and managed IT services. They come under the umbrella term of IT consulting as companies offer them besides their regular IT services.

What is the Role of a Consultant in an IT Company?

The duties of an IT consultant vary on the spectrum we mentioned above. While they help strategize and improve business processes, consultants can also play a major role in building prototypes and enhancing existing software features.

They help with setting up the architecture for new technology implementation. Since companies generally have no idea about advanced technical systems, consultants provide their specialized knowledge to create a plan. 

Planning is a significant aspect of the IT consultant’s role in the company. He or she needs to gather valuable information, analyze it, and derive insights to make decisions. They use the information to make recommendations and propose solutions for solving specific problems.

Here’s how they help businesses with IT consulting services

  • Bird’s Eye View
    Consultants look at the organization from above – they develop an objective perspective to create plans and solutions. It is important to look at the organization from a high level to identify the best paths to solve every problem.
  • Study the Business Flow
    An essential step for IT consultants is to study the business flow. They must learn the business processes to determine problems and implement improvements. Consultants must involve themselves in operations as much as they can.
  • Managed IT Services
    The demand for consultants for managed IT services is growing rapidly. They provide complete system maintenance as a part of the IT outsourcing contract. It eliminates the need to hire in-house developers for maintaining the system.

When organizations grow, IT consultants help in scaling. They provide the required assistance, collaborate with stakeholders, and implement systematic changes in the organization. 

Read more: What to Consider While Hiring an IT Consultant

Conclusion: Companies need IT Consulting

IT consulting is imperative to identify problems and implement solutions that the existing team cannot. As digital transformation grows, IT consultants become a part of this transformation. Companies require specialized knowledge workers who can help in implementing the newer and advanced technologies. Whether it’s AI, ML, AR, VR, IoT, or Cloud Computing – consultants are an essential resource for modern technologies & business. 

BoTree Technologies, a leading IT consulting company, can help you with system assessment, new technology implementation, and maintenance of applications. 

Contact our IT consultants today!